Services

24 HOUR EMERGENCY SERVICE:

 

At Nick Rackers Heating & Cooling you can count on us 24 hours a day - 7 days a week for quality service. When we visit your home for any comfort problems that you may be having our service technicians our trained to diagnose the problem correctly the first time. Once our service technician has a proper diagnosis they will let you know what the problem is, give you a complete cost for all repairs with our up front pricing, and get your approval for all repairs before we do any additional work on your system. Our service vans our completely stocked with parts to do the required work on your system for most repairs. Diagnosis warranted for 30 days. When all recommended repairs are performed, those repairs are warranted for 1 year.

MAINTENANCE PROGRAM - ENERGY SAVING AGREEMENTS:

At Nick Rackers Heating & Cooling we strive to make sure you are as comfortable as you can be in your home, that's why we offer a yearly maintenance program that ensures that your heating and cooling equipment is operating at its optimum performance. We visit your home twice a year to perform a precision tune-up on your equipment. Our first visit is in the spring for cooling system and the second visit is in the fall for the heating season. During these visits our service technicians are looking for possible problems with your equipment that could hinder it's performance. Yearly maintenance on your system enhances the comfort in your home and extends the life of your equipment.

RESIDENTIAL AND COMMERCIAL REPLACEMENT:

Nick Rackers Heating & Cooling offers a full line of equipment for your comfort needs. When you're in need of replacing your old equipment, whether it has broken down beyond repair or it is inefficient and you're looking to improve your energy savings, you need someone who takes an interest in what you want and need. Our Comfort Consultants are trained to listen. We will do a full comfort need analysis when we visit your home or office and take note of the items that concern you the most. We will also evaluate the entire system to ensure you that we can achieve the comfort that you desire.

RESIDENTIAL AND COMMERCIAL NEW CONSTRUCTION:

When you decide to build a new home, or commercial building or design/build project one of the most important questions that you will have ask yourself is, "What kind of comfort do I want in my home or office building?" That's a serious question for any one to answer by themselves. Our Comfort Consultants will sit down with you and discuss exactly what you want to achieve by building this project. Using a set of your blue prints for the project, we will then do a complete computerized heating and cooling load study on the home or office building. We offer an array of comfort options; from a typical air conditioner and furnace, air source heat pump systems, geothermal ground source systems to radiant floor systems. Along with your heating and cooling system, we also offer zoning, humidification and indoor air quality packages that gives you complete control of the comfort in your home or office building.

All ductwork is custom fabricated to suit your needs. With an in house sheet metal shop we are able to fabricate the duct necessary to do any and all jobs. This ensures that the ductwork that is fabricated is correct before it gets to the job site and allows us to maintain the integrity of your duct system.

1.) Check credentials. Before making your selection, call the better business bureau to make sure the dealer is reputable. Also, find out if the dealer is member of a local or national association such as the air conditioning contractors association of America.

2.) Make sure the dealer is affiliated with a nationally known manufacturer. Dealers should be taking advantage of factory training offered by their manufacturer. As a result, when they make recommendations, you can be more assured that they've selected the right size system for your home, and that they've been trained in installation and service.

3.) Ask for references. Former customers are an excellent source of information. Also, ask to see installation photos. A dealer that is proud of their work will be more than happy to show it to you.

4.) Expect an on-site evaluation of your home. A good dealer will take a thorough look at your home, ask questions and evaluate your overall comfort needs before making a recommendation. Beware of a dealer that simply takes information over the phone. A good dealer will also look the part. While he's evaluating your home, you should be evaluating him. Not only should he dress professionally, but also his truck and printed materials should look professional as well.

5.) Check local licenses. Depending on where you live, dealers may have to comply with certain local or state regulations, so ask to see proof of these licenses as well as insurance forms for liability and workmen's compensation.

6.) Don't be afraid to ask questions. Ask for details about the firm's experience and the expertise of its staff. This is particularly important if you're also adding or changing ductwork in this case, experience is definitely a factor in getting the job done correctly.

7.) Get a written proposal. To make a fair comparison, make sure the proposals you receive are all based on the same efficiency and equipment. You'll also want to evaluate each dealer's personal business standards and policies. For example, will he remove old equipment? Will he relocate equipment if you want your new system installed in a different location? What are his clean up and care policies during installation? How will he handle emergency repair? These are just a few of the additional elements a good proposal will include.

8.) Inquire about equipment and labor warranties. Limited warranties vary according to the manufacturer; so make sure you fully understand what you're getting. Also, don't forget to inquire about manufacturer's extended warranties at the time of purchase and other warranties provided by the dealer.

9.) Ask about preventative maintenance service contracts. Many dealers offer service contracts that call for periodic maintenance of equipment, and if needed repairs. The fee for such contracts is usually well worth it in terms of obtaining optimum efficiency and performance for your system.

10.) Finally insist on a written contract. Commit your agreement to writing and have the dealer sign it.

Contact Us Today!

Nick Rackers  2521 E. McCarty  Jefferson City, MO 65101  573-636-4490